Roberta Jenkins

Localization, Transcreation, and LQA Specialist

pt-BR<>en

1996 - present

 

• ​Translating, localizing, transcreating, creating content, editing, and proofreading in the following areas of expertise: Marketing, eCommerce, IT, Cryptoeconomy/Cryptocurrency, and Civil Aviation for a diverse client base;

• Managing and training Translation and Review Teams;

• Managing and creating Style Guides, Glossaries, Translation Memories, and other reference documents;

• Collecting data and presenting analyses and visualizations;

• Identifying and addressing localization and translation pain points;

• Communicating promptly and effectively with clients;

• Conducting thorough research for maximum quality and precision;

• Delivering projects ahead of schedule/on time to ensure customer satisfaction;

• Updating knowledge and skills continuously to achieve the best results.

 

Brazilian Portuguese Translator

Shopify

2018/03 - 2018/09

 

Part of the Translation Team responsible for conducting the platform’s very first localization effort.

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Translator and Reviewer

Wordlink Traduções

2016/02 - 2017/03

 

• ​Localized, transcreated, and reviewed content for the company's various clients.

• Streamlined translation process for the company's main account (California-based worldwide leader in IT);

• Promoted to Reviewer of the company's main account in 5 months.

 

Communications Assistant

Brasilcap Capitalização S.A.

2004 - 2006

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• Planned and implemented the Company’s Extranet and Corporate Portal based on Knowledge Management;

• Managed content for all Web channels (Extranet, Internet, and Intranet);

• Developed the study for the Client Relationship Improvement Program;

• Developed and implemented the Integrated Communications plan aimed at internal clients;

• Restructured the General Conditions for all the company's products;

• Rewrote the Company’s Rules;

• Carried out textual adjustments and customization for internal and external communications;

• Conducted advertising development and copywriting;

• Part of the winning team in Direct Marketing at the Brazilian Marketing and Business Association's 2005 Destaque no Marketing Award.